Frequently Asked Questions (FAQs)

1. How long does it take to see results?

Results may vary, but most customers start noticing visible improvements within 3 to 6 weeks of consistent use. For best results, use regularly as directed.

2. How do I use the product?

Apply a small amount directly to your scalp and gently massage for a few minutes. Leave it on for a few hours or overnight, then wash if needed. Use consistently for optimal results.

3. Is this product suitable for all hair types?

Yes, our formula is designed to work with all hair types and textures, including curly, straight, thick, or thin hair.

4. Is it made with natural ingredients?

Yes. Our product is crafted with natural, nutrient-rich ingredients and contains no harmful chemicals, parabens, or fillers.

5. Will it help with hair thinning or hair loss?

Our product is designed to support healthier hair growth, strengthen roots, and improve scalp condition, which may help reduce the appearance of thinning hair over time.

6. How often should I use it?

For best results, we recommend using it 3–4 times per week consistently.

7. Is it safe for sensitive scalp?

Yes, it is generally safe for sensitive scalps. However, we always recommend doing a patch test before full use.

8. Do you offer a money-back guarantee?

Yes. We offer a 30-day return policy. If you're not satisfied, you can contact us at casttraonline@gmail.com for assistance.

9. How long does shipping take?

Shipping times typically range between 5–12 business days, depending on your location. You will receive tracking information once your order is shipped.

10. Can I cancel or change my order?

Orders can be modified or canceled within 12 hours of placing them. After that, processing may already begin.